Many retail employees can tell you that the Christmas season is one of great resentment and dread as customers become increasingly impatient and the demand for service is incredibly high. Today when I was at work the computer locked me out and refused to let me sell any items, whilst I was on alone. Many customers yelled at me and demanded that I fix the problem instantly when it was simply out of my hands, but a woman who was in the line patiently waited as I profusely called everyone that I could to fix the problem. Not only did she understand my stress and frustration but yet, she continued to wait even though she had to leave soon. When the problem was resolved I thanked the lady graciously for her patience and kindness towards me unlike the majority of the customers behind her. At this point I was relieved and had calmed down a little, when I saw the lady walk into the store again. My stomach dropped thinking that not only did I make her wait but I must have stuffed up her purchase. She approached me with a smile on her face and handed me a bottle of water that she had bought for me and said “You deserve it, you did well”, a complete stranger rewarding me for doing my job. It made a horrible situation, okay and restored my faith in the human race. Thank you kind stranger, I don’t know who you are or if I’ll ever see you again, but I hope that good things come your way.